Reservation Policies

Please read carefully:

  1. All reservations should be made in writing by e-mail
  2. All rates are per person
  3. Children under 5 years old are free
  4. Children 6-10 years old pay 50 % of the rate
  5. All payments must be received in U.S. dollars
  6. No Shows are not refundable
  7. All cancellations 30 days prior to arrival date have 15 usd per person processing fee
  8. Please add 13% sales taxes to all reservations
  9. To ensure the comfort and safety of our guests , no PETS are allowed.

We recommend that your agency, or the clients themselves, arrange for a short-term traveler’s insurance covering accident/life. If the rare occurrence of an accident should happen, the client will be responsible for paying for medical attention received at the time of service and will need to contact his/her insurance company directly for reimbursement upon return to their country. Yatama is not responsible for covering any medical costs not specified in our insurance policy, including transportation to/from medical services, hospital deposits; nor are we liable for a client’s inability to make the required payment.